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© 2018 Ferdi Stutterheim

Page Index

  1. Introduction
  2. Service and repairs of Rolleiflex cameras and lenses
    1. Argentina
    2. Australia
    3. Austria
    4. Canada
    5. Chile
    6. France
    7. Germany
    8. The Netherlands
    9. Sweden
    10. Switzerland
    11. United Kingdom
    12. U.S.A.
  3. Special services

Introduction

The setting
Rolleiflex T, Photo Emmanuel Bigler
Photograph of Rolleiflex T "White-face". Photo © Emmanuel Bigler. Photo used with permission.

The basic design of most of the Rolleiflexes dates back to the Automat model of 1937. Later refinements date from the Fifties and Sixties. It is a 100% mechanical camera and it will need service now and then. In those days sending a camera in for service was quite common. Many cameras, including the Rollei's, were not exactly designed with easy access for service in mind. The cost of labour was not a major concern and Rollei’s, Leica’s, Contaxes, etc, were used professionally or owned by the rich anyway.

Today, things are quite different. You do not have to be rich to own a classic Rollei, and the cost of labour has risen considerably. Getting a Rollei serviced will cost you money! Some major disassembling has to be done to provide access to the usual problems. It will take a few hours to put things back together again and these hours have to be paid for. Everyone who has bought a Rolleiflex TLR camera should be prepared to have it serviced sooner or later and it may cost the equivalent of US$300. After this has been done thoroughly, you can expect to be out of the woods for the next 10 odd years. Rollei's were professional cameras built to last, hardly ever ware out, but do need a service once in a while. This is often the case with cameras up for sale. Some have been resting on a shelf for decades. Others were used only now and then and are offered for sale now that a costly service is needed in the foreseeable future.

Some of the problems

The most common problem is a sticky shutter caused by dried out lubricant. This will happen to classic lubricants when the shutter is not fired regularly for a very long time. Your newly discovered mint Rolleiflex 2.8A from 1949 will probably suffer from this condition unless previous owners were kind enough to fire the shutter once a month. The long shutter times are going to be affected first. The fault can easily be detected. Select the shutter speed of 1 sec. and fire the shutter. It should snap open, followed by a nice even buzz of the timer. After 1 sec the shutter should close with a snap. If the buzzing sounds uneven, more or less hesitating, and lasts longer than 1 sec, a service should be planned for the near future. Usually the faster speeds will still be correct, but the fault will get worse in time. No buzz at all, while shutter stays open, means that you will have to send the camera in right-away. The timing device for long shutter times is completely gummed up.

A nasty problem is lens surface damage by scratches, persistently called "cleaning marks" by sellers. They hastely add that the cleaning marks do not diminish lens performance. That may be true but it seriously affects the value of the camera. An other one is damage by fungus. Hydrofluoric acid produced by fungi permanently damages the lens surface.

The list

In the following list I will mention some addresses to send your Rolleiflex TLR to for a CLA (Clean, Lubricate and Adjust) or for special treatment like lens re-coating. The names were put forward by members of the Rollei List, the Rollei Users Group and other reliable friends with first hand experience. I have no relationship with any of the repair shop on this list. Some shops are well established and have a splendid reputation backed by a great number of loyal patrons. From time to time new repair shops are added. Occasionally one is deleted. If you want to know why an entry was dropped, contact me. Most of the time the repairman retired or passed away. The alphabetical order is by the first significant word of the company name or by surname of a person if no company name is known. So: Mr. Greg Weber of Weber Camera under "W" (company name) and Mr. Paul Ebel of Paul Ebel Lens Service under "P" (company name).

Off course there will be others who would do a good job on your Rollei. I suggest that you send your TLR to a person whith ample experience in servicing Rolleiflex TLR's. They are quite complex cameras.

I am in more or less regular contact with some of the listed repair shops. I know that others are still in business. From some I have not heard since being recommended. That can be many years ago. Following some entries I have added a request for information. I fear those shops are closed. If you should find out that one is still open, a message to me will be very much appreciated. It will be a good idea to visit the websites and to mail or call the repair shop first to check the services on offer and the present address, before sending any equipment. Any particulars I know are added to their entry in the list. If you feel you should contact me before or after a repair, do not hesitate to do so. To re-assure everyone: this hardly ever happens.

Service and repairs of Rolleiflex cameras and lenses

Argentina

ABC Service
Suipacha 255 7° E
Ciudad de Buenos Aires
Argentina
Phone: (011) 4327-1012
Contact: Mail Form
URL: http://www.abcservice.com.ar
Particulars: Specialised in Sinar, Hasselblad, Mamiya, Leica, etc. ABC also did an excellent overhaul on a Rolleiflex TLR.
About this entry (04/2017). Website: up. Contact details: checked.

Casa Schwarz
Perú 989
Ciudad de Buenos Aires
Argentina
Phone: (011) 4362-6833
Fax: (011) 4307-5698
e-mail: Service
URL: http://www.casaschwarz.com/
Particulars: A reputable address since 1943. The owner is a qualified engineer and he is the only one who takes care of classic mechanical cameras like the Rolleiflexes. Unfortunately sometimes his health prevents him to work. Check first.
About this entry (04/2017). Website: up. Contact details: checked.

Australia

Mr. Sargon Evanian
The Rollei Expert
Particulars: Unfortunately, due to issues of declining health, Mr. Evanian is no longer able to service cameras.

Austria

Fototechnik Kleinert G.m.b.H.
E.-Baumgartner-Str. 11
A 5020 Salzburg
Austria
Phone: +43 662 845700
About this entry (04/2017). Contact details: checked, no further information for more than 10 years.

Canada

Mr René Genest
Service Caméra Pro
2042 blvd Père Lelièvre
Québec, Q.C. G1P 2W9
Canada
Phone: (418) 527 0880, Fax: (418) 688 8222
e-mail: Service Caméra Pro. Mr Genest prefers a telephone call.
URL: http://www.servicecamerapro.com/
About this entry (07/2018). New.

Chile

Mr. Harry Müller Thierfelder
Servicio Técnico Fotografico Müller
Paseo Ahumada 312 of. 402
Santiago de Chile
Chile
Phone: 56-2-698-3596
Particulars: Mr. Müller accepts jobs from South and Central America. Search Youtube.
About this entry (2014). Contact details: checked.

France

Listed in alphabetical order based on the (significant part of the company) name:

Mr. Gérard Métrot
Atelier GMS
GM services
27, rue des Pinsons
F-94000 CRETEIL
Phone: (+33) 3 (0) 1 77 23 58 90
Mobile: (+33) 3 (0) 6 16 23 85 19
URL: http://www.ateliergms.com/
Particulars:
URL: Rolleiflex Service
Mr. Métrot is the former owner and chief technician of Photo Suffren. While officially retired he and his company GM Services still work as a repair facility under the name Atelier GMS. Repair and service of mechanical cameras only. Leica, Rolleiflex and Nikon cameras and lenses, also mechanical shutters.
About this entry (04/2017). Website: up. Contact details: checked.

Photo Suffren
45, avenue de Suffren
F-75007 Paris
Phone: (+33) (0)1 45 67 24 25
Fax: (+33) (0)1 47 83 78 68
e-mail: info and photosuffren1
URL: http://www.photosuffren.com/
Particulars: Sales and service of classic and vintage Rolleiflexes since 1929 including the SL66/E/X/SE. Braunschweig factory trained technician. Not far from the Eiffel Tower. Métro La Motte Picquet Grenelle or Dupleix.
About this entry (04/2017). Website: up. Contact details: checked.

Mr. Olivier Carré
Roleiz Services
75 B Les Bois du Cerf
F-91450 ETIOLLES
France
Phone: +33 6 89 86 26 36
e-mail: Roleiz
URL: http://www.roleiz.fr/
Particulars:
URL: Rolleiflex Service
Service and repairs of Rolleiflex TLR, Rollei 35, SL66/E/SE, Nikon F-series, Leica, Zeiss-Ikon Contax IIa, IIIa and Hasselblad C-series. Focusing screens for Rolleiflex.
About this entry (04/2017). Website: up. Contact details: checked.

Germany
Rolleiflex T, Photo Emmanuel Bigler
Photograph of Rolleiflex T "White-face". Photo © Emmanuel Bigler. Photo used with permission.

Listed in alphabetical order based on the (significant part of the company) name:

Arlüwa Czens GmbH
Lindenstr. 1
D 50674 Köln
Phone +49 (0)221 - 2 57 38 70
Fax +49 (0)221 - 2 57 39 86
e-mail: Personal contact by phone or visit is preferred. English, French and German spoken.
URL: http://www.arluewa.de
Particulars: Rollei 35 all models, XF, Rolleiflex (twin lens) all models, SL35E, SL66-E, SL35 SL350, all lenses. ZEISS-IKON Contax, Ikonta, Contessa, etc. Other camera brands too.
About this entry (04/2017). Website: up. Contact details: checked.

Mr. Werner Bruer
Classic Fototechnik
Howaldstrasse 12
D 38102 Braunschweig
Phone/Fax +49 531 78011 Monday - Friday: 10 a.m. - 3 p.m. (10 - 15 h) M.E.T.
For repairs contact by telephone, please.
e-mail: Classic Fototechnik
URL: http://www.classic-fototechnik.de
Particulars: As of the 1st of October 2015 Mr Bruer has officially retired. He works only occasionally and after being contacted by telephone. Please see particulars on his web-site. Mr Bruer has been involved in building and repairing cameras and lenses since 1967. He has worked with Voigtländer, Rollei Werke, Zett (Zeiss-Ikon slide projectors). Rollei 35 models, SL 66 models, TLRs, SL 35, SL 350, SL 35E, lenses, polishing, fungus damage, etc.
About this entry (04/2017). Website: up. Contact details: checked.

DW Photo GmbH
Salzdahlumer Straße 196
D 38126 Braunschweig, Germany
Telephone: +49 531 6803 5050
Fax: +49 531 6803 5045
e-mail: Info DW Photo
URL: www.dw-photo.eu
Particulars: URL: Service | DW Photo
About this entry (05/2017). Contact details: checked.

Foto- und Filmgeräte Service GmbH
Petzvalstr. 56 a
D 38104 Braunschweig
Phone +49 (0) 531 23725-0
Fax +49 (0) 531 23725-11
e-mail: info
URL: http://www.ffs-service.de
Particulars: FFS is established in one of the buildings of the old Voigtländer Werke. The website is in German only but they communicate in English fluently.
Rollei, Pentax, Nikon, Canon, Fuji, Voigtländer, Leica, Zett, Metz, etc. Rollei 35 converted to 1.5 Volt. They sell the PX625U Alkaline cell. I prefer the 1.55 V Exell S625PX Silver Oxide cell. Anyway they are familiar with Rollei 35 and can recalibrate the lightmeter. Recent favourable references from international clients.
About this entry (04/2017). Website: up. Contact details: checked.

Mr. Henry Hoffmann
FOTO KAMERA SERVICE HOFFMANN
Viehwasen 18a
D 70327 Stuttgart - Wangen
Phone +49 (0) 711 389 9685
Fax +49 (0) 711 389 9684
e-mail: info
URL: http://www.foto-kamera-service.de
Particulars: (Range)findercamera's, medium format, slide projectors, shutters, etc.
About this entry (04/2017). Website: up. Contact details: checked.

Mr. Dieter Paepke
Paepke-Fototechnik GmbH & Co. K.G.
Rather Broich 57
D 40472 Düsseldorf
Phone +49 211 98 68 88 0
Fax +49 211 98 68 88 29
e-mail: Paepke
URL: http://www.paepke-fototechnik.de
Particulars: Rollei and Leica Service Partner. Repairs and service of all classic and modern Rollei products made since 1960. System 6000 batteries upgraded from NiCad to NiMH. Mr Paepke has serviced some of my Rolleiflexes and upgraded my System 6000 batteries. Official Leica Service. Analogue range-finder cameras later than 1939, SLR's untill R7. M8 and later, R8 and R9 contact first.
Metz Service.
About this entry (04/2017). Website: up. Contact details: checked.

Leica Rollei Sinar Certificated Service partner
Wiese Fototechnik
Danziger Straße 47-49
D 20099 HAMBURG
Telephone: +49 40 850349
e-mail: Info Wiese Fototechnik
URL: http://www.wiese-fototechnik.de/
Particulars: Rollei 35, SL 35, Rolleiflex/cord all TLRs, SL66, SL66E, SL66SE, System 6000, Hy6, film magazines, lenses, etc, Slide projectors. System 6000 batteries upgraded from NiCad to NiMH.
About this entry (05/2017). Website: up. Contact details: checked.

The Netherlands

Mr. Hans Klinkhamer
De Kamera
Batavenstraat 47
7041 VA `s-Heerenberg
The Netherlands
Telephone +31 314 668755
e-mail: De Kamera
URL: http://www.dekamera.com/
Particulars: Visitors by appointment only, please.
Hans is servicing and repairing all Rollei cameras (including 2000F, 3001 and 3003), lenses and slide projectors, but not compact cameras, electronic flash units and the electronics of the SLX and 6000-series. He does accept SLX and 6000-series cameras for repair but if the problem turns out to be electronic rather than mechanical he will have to send them out. Hans has installed a Maxwell screen in my Linhof.
About this entry (04/2017). Website: up. Contact details: checked.

Mr. Will van Manen & Ms. Cathy Kuiper
Will van Manen Kamera-Service vof
Dorpsstraat 81
2712 AD Zoetermeer
The Netherlands
Telephone +31 79 316 3339
e-mail: Kamera Service
URL: http://www.kamera-service.info/
Particulars: Rolleiflex, Hasselblad and Leica repair and maintenance. Many Rolleiflex friends of mine are patrons.
About this entry (04/2017). Website: up. Contact details: checked.

Sweden

Schönherrs Foto
Upplandsgatan 16
113 60 Stockholm
Telephone 08-336480
URL: http://www.schonherrsfoto.se
About this entry (04/2017). Website: up. Contact details: checked. No further information for quite a number of years. Website suggests they still service traditional cameras.

Switzerland

Mr. Baumgartner, Otto
Rollei-Reparatur-Service
Meierhofrain 24
CH 8820 Wädenswil/ZH
Switzerland
Phone/Fax +41 44 780 55 15
Particulars: “Dealing with Mr. and Mrs. Baumgartner is also entering a time machine, back to the perfect and polite Switzerland of the 50s.” (customer comment).
About this entry (05/2017). Contact details: checked. Company details: checked.

United Kingdom

Mr. Brian Mickleboro
Bower Cottage,
Magdalen Green,
Thaxted,
Essex,
CM6 2LJ
Telephone: +44 1371 831171
e-mail: Brian Mickleboro
Particulars: Formerly of The Studio Workshop, London. Mr. Mickleboro is factory trained and has 30-40 years of experience in servicing Rollei cameras. Highly recommended.
About this entry (10/2017). Contact details: checked.

Newton Ellis & Co. (Est. 1948)
29 Cheapside
Liverpool L2 2DY
Telephone: +44 151 236 1391
contact: Mail Form
URL: Newton Ellis & Co.
About this entry (11/2018). Website and contact details checked.

U.S.A.

Listed in alphabetical order based on the (significant part of the company) name:

Mr. Mark Hansen
Classic Camera Repair
1101 Shaurette St.
Stevens Point
Wisconsin 54481-4550
USA
e-mail: ClassicCamera
URL: http://www.zeissikonrolleirepair.com/
Particulars: Positive feedback.
About this entry (07/2017). Website: up. Contact details: checked.

Mr Dave Feeley
Key Camera Service
1428 Main St.
Longmont, CO 80501
Telephone (303) 772-7690
Particulars: Address for Rolleiflex cameras and lenses with electronic parts (GX, FX, FW and FT; System 6000). Mr Feeley prefers to be contacted by phone.
About this entry (04/2017). Contact details: checked.

Mark Hama, Ltd.
2675 Earl Drive
Marietta, GA 30062
Telephone (770) 565-1498
e-mail: Mr. Mark Hama
URL: http://www.markhama.com
Particulars: Mr. Hama worked at Yashica in Nagano, Japan, where he was building the Mat 124G. He is the leading expert for servicing Yashicas. He services Rolleiflexes too.
About this entry (04/2018). Website: up. Contact details: checked.

Mr Harry Fleenor
Oceanside Camera Repair
909 N. Aviation Blvd. Ste. 4
Manhattan Beach, CA 90266-6241
U.S.A.
Telephone (310) 374-6506
e-mail: Mr. Harry Fleenor
URL: http://www.rolleirepairs.com
Particulars: Mr Fleenor is servicing Rolleiflex cameras since 1966, including 15 years of that time in the Rolleiflex factory service centres of Honeywell and Rollei of America. He repairs the Rolleiflex TLRs (including Rolleiflex 2.8 F, 3.5 F, Rolleiflex 2.8 E-3, 2.8 E-2, 2.8 E, 2.8 D, 2.8 C, 2.8 B, 2.8 A, Rolleiflex 3.5 E-3, 3.5 E-2, 3.5 E, 3.5, Automat X, 3.5 Automat MX, Automat MX E-V, Tele Rolleiflex, Wide-Angle Rolleiflex, Rolleicord Vb, Va, V, IV, and Rolleiflex T), Rollei SL66, Rollei 35.
Please note that Mr Fleenor does not work on Rolleiflex TLR cameras with electronics like the GX, FX, FT and FW, only on older ones. Mr Feeley at Key Camera does.
Mr Fleenor installs Maxwell bright screens and checks and corrects focusing.
About this entry (04/2017). Website: up. Contact details: checked.

Mr Paul Ebel
Paul Ebel Lens Services
420 21st Street, North
Suite #2
P.O. Box 141
Menomonie, WI 54751-2280
Telephone (651) 335-8759
e-mail: Mr Paul Ebel (Mr Ebel prefers to be contacted by telephone).
Particulars: Mr. Ebel received positive feed-back from many customers.
About this entry (05/2017). Contact details: checked.

Pro Camera Service
710 E. Thousand Oaks Blvd
Thousand Oaks, CA 91360
Telephone (805) 497-7240
Fax (805) 497-0826
e-mail: Pro Camera Service
URL: http://www.procamera.net
Particulars: Karl is their Rolleiflex specialist. He worked whith Harry Fleenor at the former Rollei of America service facility at El Segundo.
About this entry (04/2017). Website: up. Contact details: checked.

Special services

Mr. John van Stelten
Focal Point, Inc.
Particulars: Focal Point closed for good 1/1/18. Please do not send items for repair.

Mr. Bill Maxwell
Maxwell Precision Optics
P.O. Box 33146,
Decatur, GA 30033-0146,
U.S.A.
Telephone (404) 244-0095
e-mail: Maxwell Precision Optics
Particulars: Mr. Maxwell sells and installs focusing screens of the highest quality for new and classic Rolleiflexes and other cameras.
About this entry (04/2017). Contact details: no recent information.

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